Welcome to The Herbal Tea Shop!

Shipping Policies

Shipping on Burleigh Teaware

All Burleigh Teaware is shipped from the United Kingdom.

All Burleigh teapot and tea cup orders are usually sent Airmail Packet at a reduced shipping charge. We reserve the right to vary the shipping charge for any order, although we will notify you before dispatch to obtain your agreement.

Orders are usually dispatched same or next working day and typical delivery times are:

United Kingdom Next working day
European Union 2 or 3 working days
USA and Canada 3 or 4 working days
Australia, New Zealand and elsewhere about 6 working days

In the UK shipping is by Royal Mail First Class or for large or heavy orders by Parcelforce 48 Hour (no Saturday delivery).


US & Canadian shipping are by computer tracked parcel airmail. We will send you tracking details and delivery is nearly always to your door. Parcels may require a signature on delivery. Small order Airmail Packets may take a few days longer to arrive.

We complete all necessary Customs documentation, but any Customs dues and taxes are payable by the customer. In practice, our customers are rarely charged duty.

Coffee and Tea Shipping

FedEx Ground Shipping

The Herbal Tea Shop will make every effort to ship your packages in a timely fashion. Orders placed before 5:00 pm EST will ship on the following business day. In most cases, your coffee is roasted on the day that it ships.

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